Mohammed Mujtaba Sayed
June '24
The frozen bird…
One of my favourite short stories that gets an important management lesson across-A little bird was flying south for the winter. It was so cold the bird\r\nfroze and fell to the ground in a large field. While it was lying\r\nthere, a cow came by and dropped some dung on it. As the frozen bird lay\r\nthere in the pile of cow dung, it began to realize how warm it was.\r\nThe dung was actually thawin...
7 days ago
April '24
Can talking to customers be frustrating? A big YES…
A guide to who talks what with the customer.Recently I came across this post on LinkedIn and I realized this is a problem I have solved so many times in my life. All it takes is- clear communication.The postHow to solve this problem?Here's my take on who talks what with the customer.It is important to clearly demarcate who talks to the customers in a company.I prefer laying down the process as fol...
2 months ago
