The frozen bird…

One of my favourite short stories that gets an important management lesson across-

A little bird was flying south for the winter. It was so cold the bird
froze and fell to the ground in a large field. While it was lying
there, a cow came by and dropped some dung on it. As the frozen bird lay
there in the pile of cow dung, it began to realize how warm it was.
The dung was actually thawing him out! He lay there all warm and
happy, and soon began to sing for joy. A passing cat heard the bird singing
and came to investigate. Following the
sound, the cat discovered the bird under the pile of cow dung
and promptly dug him out and ate him.

Management Lesson?
1) Not everyone who shits on you is your enemy.
2) Not everyone who gets you out of shit is your friend.
3) And when you're in deep shit, it's best to keep your mouth shut!

If you’re a bird from customer success, your customers can act as the cow and the cat.